Our Privacy Policy

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Privacy Act 2020 (NZ).

We collect personal information when you:

• Submit a contact form
• Request a quote or service
• Interact with our website through analytics and cookies

This may include:

• Name
• Email address
• Phone number
• Address or service location
• Details about your enquiry
• Website usage data (via analytics tools)

We collect information through:

• Forms you complete on our website
• Emails or messages you send us
• Cookies and tracking tools such as Google Analytics (which collect anonymous usage data)

We collect your information to:

• Respond to your enquiries
• Provide quotes and customer support
• Improve our website and services
• Understand how visitors use our site
• Maintain business records and communication

We only collect information that is necessary for these purposes.

Your information is stored securely using reputable third‑party systems such as:

• GoDaddy (website hosting)
• Email and CRM tools (if applicable)

We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

We may share your information with trusted service providers who help us operate our business, such as:

• Website hosting providers
• Analytics providers (e.g., Google Analytics)

These providers may store data outside New Zealand, including in the United States or other countries. We ensure they have appropriate privacy safeguards in place.

We do not sell or trade your personal information and would never do so.

Our website uses cookies and analytics tools to understand visitor behaviour and improve our services.

Analytics may collect:

• Pages visited
• Time spent on the site
• Device and browser type
• General location (not your exact address)

You can disable cookies through your browser settings.